Frequently Asked Questions

Is Broadway Oaks pet-friendly, and is there a pet fee or deposit?

Yes, Broadway Oaks is a pet-friendly community. We welcome up to 3 pets per household. Pets must weigh 60 lbs. or less at full growth. No aggressive breeds or breed mixes are permitted, as outlined by PetScreening.com. An annual pet fee is due. See the management office or property fee sheet for complete details. All pets must be registered through PetScreening.com prior to move-in.

Are service animals or emotional support animals considered pets?

No. Assistance animals, including service animals and emotional support or other reasonable-accommodation animals, are not pets. They are reviewed separately as a reasonable accommodation request under the Fair Housing Act and approved through PetScreening.com. They are not subject to the pet fees, breed, weight, or headcount limits above, and they follow applicable HUD guidance.

What floor plans are available?

Broadway Oaks offers 1, 2 & 3 bedroom floor plans, including townhome-style residences. Each home has washer and dryer connections and walk-in closets, and select homes have private yards.

What are your office hours?

Monday – Friday: 8:30 am – 5:30 pm | Saturday: 10:00 am – 5:00 pm | Sunday: Closed

If I have a landlord balance, can I still apply?

Yes, you're welcome to apply. Outstanding balances are reviewed as part of the overall application and may affect approval terms, such as requiring an additional deposit or a co-signer. Our leasing team can walk you through your specific situation.

If I have a criminal history, will I be approved?

Criminal history doesn't automatically disqualify an applicant. Each application is reviewed individually, taking into account factors such as the nature of the offense and the amount of time that has passed, in accordance with fair housing laws. We encourage you to apply. Our team is happy to answer questions about the process.

How long does an application take to be approved?

Most applications are processed within 24–48 hours, provided all required information is submitted through the online application.

How will I be contacted once I'm approved?

You'll receive an email notification directly from our application system, and our onsite team will also reach out to help you get your lease signed as soon as possible.

Do I have options if I'm not initially approved?

Yes. Depending on your situation, alternative options may be available, such as adding a guarantor/co-signer or paying an additional deposit. Speak with our onsite team to review what's available to you.

Is this a soft or hard pull on my credit?

This is a soft credit pull and will not affect your credit score.

Will my rent go up at renewal?

Renewal pricing is evaluated monthly based on current market conditions, so rates may vary. Our team will reach out ahead of your renewal date to discuss your options.

What lease terms do you offer?

Lease term options may vary based on availability. Please connect with our onsite team to confirm the options currently available at Broadway Oaks.

Is parking available?

Yes. Broadway Oaks is a gated community with parking for residents, and covered parking and garages are also available.

What amenities does the community offer?

Residents enjoy a sparkling swimming pool, clubhouse, fitness center, on-site dog park, sport court, playground, on-site laundry facilities, and resident community events. Homes feature freshly updated interiors with wood-style flooring, walk-in closets, and washer and dryer connections, plus private yards in select homes.

Do you offer any resident discounts?

Yes. Throughout the year, we may offer specials and discounts. Please contact our leasing office for details.